1. Introduction
Massblogger ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, and password when you register
- Payment Information: Payment card details and billing address (processed securely by Stripe)
- Content: Blog posts, articles, and other content you create or upload
- Website Credentials: WordPress API credentials and URLs for connected websites
- Integration Data: API keys for third-party services you connect (SerpAPI, PartnerAds, Adtraction)
2.2 Information Collected Automatically
- Usage Data: Token usage, post generation counts, and feature usage statistics
- Log Data: IP address, browser type, device information, and access times
- Cookies: Session cookies for authentication and preferences
3. How We Use Your Information
We use the collected information for the following purposes:
- Provide, maintain, and improve the Service
- Process transactions and send related information (receipts, invoices)
- Send administrative messages, updates, and security alerts
- Respond to your comments, questions, and support requests
- Monitor and analyze usage patterns to improve user experience
- Detect, prevent, and address technical issues and fraud
- Enforce our terms and comply with legal obligations
4. Payment Processing
We use Stripe as our payment processor. When you make a payment:
- Your payment card details are collected and processed directly by Stripe
- We do not store your full credit card number on our servers
- Stripe may collect additional information as described in their Privacy Policy
- We receive limited payment information (last 4 digits, card type, expiration) for record-keeping
Stripe is PCI-DSS compliant and uses industry-standard encryption to protect your payment information.
5. Third-Party Services
We share information with the following third-party services:
- Stripe: Payment processing - receives payment and billing information
- OpenAI: AI content generation - receives content prompts (no personal data)
- MongoDB: Database hosting - stores account and content data
- Vercel: Application hosting - processes requests and logs
- WordPress Sites: Your connected sites - receives published content
- SerpAPI, PartnerAds, Adtraction: Optional integrations you configure
Each third-party service is bound by their own privacy policies and data protection practices.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide services:
- Account Data: Retained until you delete your account
- Content: Retained until you delete it or close your account
- Usage Logs: Retained for up to 12 months
- Payment Records: Retained for 7 years for tax and legal compliance
After account deletion, we may retain anonymized data for analytics purposes.
7. Data Security
We implement appropriate security measures to protect your information:
- All data transmitted over HTTPS with TLS encryption
- Passwords are hashed using industry-standard algorithms
- API keys and credentials are encrypted at rest
- Access to personal data is restricted to authorized personnel
- Regular security audits and updates
While we strive to protect your data, no method of transmission or storage is 100% secure.
8. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal data
- Portability: Request transfer of your data in a machine-readable format
- Objection: Object to processing of your data for certain purposes
- Restriction: Request restriction of processing in certain circumstances
To exercise these rights, contact us at support@massblogger.com. We will respond within 30 days.
9. Cookies
We use cookies and similar technologies:
- Essential Cookies: Required for authentication and security
- Preference Cookies: Remember your settings and preferences
- Analytics Cookies: Help us understand how you use the Service
You can control cookies through your browser settings. Disabling essential cookies may affect functionality.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses approved by relevant authorities.
11. Children's Privacy
The Service is not intended for users under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
13. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: support@massblogger.com
For data protection inquiries in the EU, you may also contact your local supervisory authority.